Accessibility Statement: How to Write It (Template Included)
Under the EAA and law, accessible websites must publish a statement. We explain what it must contain and provide a ready-made template.
Author: Meiko Neuman
Founder and web strategist, Kodulehe Haldus
What is an accessibility statement?
It is a page on your website that describes: 1. Which standard the site complies with (e.g. WCAG 2.2 AA) 2. Which parts do not yet comply 3. How a user can provide feedback 4. When it was last audited
It is mandatory for the public sector (Information System Authority) and, under the EAA, for many private companies starting from 28.06.2025.
Where is it located?
- Linked in the footer, on every page
- Typical URL:
/accessibilityor/ligipaasetavus - Must also be accessible via keyboard
Template (copy and adapt)
# Accessibility Statement[Company name] is committed to ensuring the accessibility of its website [domain.ee] in accordance with the European standard EN 301 549 (WCAG 2.1 AA).
Compliance status
This website is partially compliant with the WCAG 2.2 AA level.
Non-accessible content
The following parts do not yet fully comply: - [List specific issues, e.g.: PDF files published before 2025 are not always accessible] - [Legacy videos without subtitles – we are fixing these gradually until 31.12.2026]
Preparation of the declaration
This statement was prepared on: [date] Last updated: [date] Assessment method: [Internal audit / Independent third-party audit]
Feedback and contact information
If you find an accessibility issue: - E-mail: [address@company.ee] - Phone: [number] - Contact form: [link]
We will respond within 14 days.
Supervisory authority
If your complaint is not resolved:
Consumer Protection and Technical Regulatory Authority (TTJA)
Endla 10A, Tallinn 10122
info@ttja.ee
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Additional technical information
Additionally, you may include: - Which assistive technologies you have tested (NVDA, JAWS, VoiceOver) - Browsers (Chrome, Firefox, Safari) - Auditor (your name or the auditing firm)
Common mistakes
- Too vague – "the site is accessible" is not enough. List specific standards and exceptions.
- Outdated information – update at least once a year.
- Missing feedback channel – TTJA requires a specific contact.
- Hidden – it should not be three clicks deep. Add it to the footer of every page.
Internal audit vs independent audit
Internal – cheap, fast, but lower credibility. Independent – more expensive (€1500-5000), but legally more robust.
If you sell to the public sector or large B2B clients, we recommend an independent audit.
Further reading
Need help with drafting the statement or conducting an audit? See website maintenance or contact us.
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Meiko Neuman — Founder and web strategist, Kodulehe Haldus. Meiko leads the Kodulehehaldus team and has spent over a decade helping companies maintain and optimise their websites for measurable business results. He writes about website management, SEO, AEO/GEO and the commercial side of the web.